NHT Employee Named Best Customer Service Officer

first_imgRelatedAdministrator General Says Quality Service Delivery A Priority NHT Employee Named Best Customer Service OfficerJIS News | Presented by: PausePlay% buffered00:0000:00UnmuteMuteDisable captionsEnable captionsSettingsCaptionsDisabledQualityundefinedSpeedNormalCaptionsGo back to previous menuQualityGo back to previous menuSpeedGo back to previous menu0.5×0.75×Normal1.25×1.5×1.75×2×Exit fullscreenEnter fullscreenPlay RelatedVeteran Broadcaster Receives Award Advertisements Photo: Mark BellChief Judge, Carol Royes, presents National Housing Trust (NHT) employee, Ryan Campbell, with the Best Customer Service Officer trophy, during the Public Sector Customer Service Competition awards ceremony on October 9, at the Terra Nova Hotel. FacebookTwitterWhatsAppEmail center_img RelatedThree Public Entities in Manchester Cop Top Awards Story HighlightsIt was with joy and a sense of accomplishment that Ryan Campbell hoisted the coveted Best Customer Service Officer trophy.The 10-year employee of the National Housing Trust’s (NHT) St. Catherine office was being rewarded for dedicated and top class service to clients at the Public Sector Customer Service Competition award ceremony held at the Terra Nova All Suite Hotel on October 9.Mr. Campbell was selected based on the votes of customers and was praised for his helpful personality and a positive attitude towards his job and clients. It was with joy and a sense of accomplishment that Ryan Campbell hoisted the coveted Best Customer Service Officer trophy.The 10-year employee of the National Housing Trust’s (NHT) St. Catherine office was being rewarded for dedicated and top class service to clients at the Public Sector Customer Service Competition award ceremony held at the Terra Nova All Suite Hotel on October 9.Mr. Campbell was selected based on the votes of customers and was praised for his helpful personality and a positive attitude towards his job and clients.He tells JIS News that he is happy be recognised and that the customers acknowledge and appreciate his efforts.“I am elated that the customers have spoken and they have appreciated quality service and it’s an inspiration to continue to work hard and do even better for the future,” he says.Mr. Campbell’s job involves overseeing the operations of customer service and front desk, while monitoring how customers are being treated.He believes his availability to customers is what stood out and gave him the nod over the other nominees. “When customers meet me they feel as if they have known me for a long time because I have a genuine care for their concerns. I go over and beyond, so customers have access to me Saturday, Sunday, every day of the week,” he says.“I dedicate myself to giving quality service so I think they feel that genuine vibration when they come around me and I try to make everyone feel dignified, whether they are getting through or not. Some of the clients may not be qualified for what they came in for, but when they leave, at least they will be thinking that if it was possible, I would have made it happen,” he adds.Mr. Campbell tells JIS NEWS that he is an internationally certified customer service officer, who is occasionally selected by the organisation to train staff in the principles of good customer service and also offers self-development coaching to his co-workers.“(I like to motivate and empower my co-workers) because I realise that once you have a certain mindset you can do anything. I also set the bar for myself at a very high standard and ensure that I don’t drop the ball so I can be the catalyst and pull everyone to remain at a high standard,” he says.As it relates to the future Mr. Campbell tells JIS NEWS “the future is endless for me. I see myself going to great heights. I don’t have any limits but (as long as) I am around people and motivating people, then that’s where I see myself. When I am sharing knowledge and upliftment, that’s when I am most happy.”The competition, staged by the Cabinet Office through its Public Sector Transformation and Modernisation Unit, rewards  public sector entities and officers for excellence and improvements in customer service.The National Health Fund (NHF) and the Administrator General’s Department (AGD) were named winners of the Best Customer Service Entity award, taking home the Prime Minister’s Trophy and cash prize of $300,000 each. The NHF won in the ‘multiple location’ category, while the AGD was recognised as having the best single location.The NHT and the Firearm Licensing Authority (FLA) were first runners-up in both categories respectively. The FLA was also awarded the Cabinet Secretary’s Trophy for ‘The Most Improved Entity’ and walked away with a $200,000 prize.Meanwhile, the Passport Immigration and Citizenship Agency (PICA) won $100,000 and the Jamaica Civil Service Association (JCSA) trophy for being the ‘Most Innovative/Creative Entity’, plus $50,000 and a trophy for being ‘Most Socially Aware’. NHT Employee Named Best Customer Service Officer Office of the Prime MinisterOctober 19, 2015Written by: Denise Dennislast_img read more

Poch: Kane can be Spurs’ Batistuta

first_imgTottenham Hotspur Kane can be Tottenham’s Batistuta – Pochettino Sacha Pisani Last updated 2 years ago 09:39 11/9/2017 FacebookTwitterRedditcopy Comments(0) HarryKane-cropped Getty Images Tottenham Hotspur Premier League Harry Kane Everton v Tottenham Hotspur The Spurs boss heaped praise on the English striker, likening him to his former Argentina team-mate Tottenham manager Mauricio Pochettino has hailed Harry Kane, saying the striker can surpass Argentine great Gabriel Batistuta.Kane scored twice to lead Tottenham to a comprehensive 3-0 victory over Everton in the Premier League on Saturday.Spurs 13/2 to beat DortmundThe 24-year-old England international striker did not score in August but he was at the double on Merseyside as he celebrated his 100th goal for Tottenham. Article continues below Editors’ Picks ‘I’m getting better’ – Can Man Utd flop Fred save his Old Trafford career? Why Barcelona god Messi will never be worshipped in the same way in Argentina Lyon treble & England heartbreak: The full story behind Lucy Bronze’s dramatic 2019 Liverpool v Man City is now the league’s biggest rivalry and the bitterness is growing Pochettino heaped praise on the Premier League’s reigning Golden Boot winner, likening him to former Argentina team-mate Batistuta, who was the country’s all-time leading scorer before Lionel Messi broke the record last year.”Batistuta was a killer,” Pochettino said. “Very strong mentality, very strong shot, great professional. You can compare.”For me, OK, I put Batistuta there, ” he said, raising one hand above the other, “and Harry there,” with his other hand a little lower.”But Harry can be better. He is a killer, Harry Kane. Look at the goals he scored the last years! Mental level? Yes. Absolutely [they are the same].”Maybe they have different characteristics but I think he is in that level, with Batistuta.”Pochettino added: “I would put Harry Kane in with Batistuta. All that is happening to him he deserves. He is the protagonist of his life, and he deserves all the prize.” Check out Goal’s Premier League 2019-20 fantasy football podcast for game tips, debate and rivalries.last_img read more